Privacy Policy

UbranBiz Ventures Pvt Ltd – AiroBiz Platform

This Privacy Policy explains how UbranBiz Ventures Pvt Ltd (“Company”, “we”, “our”, “us”) collects, uses, stores, shares, and protects personal and business information when Agents, Corporates, SMEs, and Users access or transact on AiroBiz (the “Platform”).

By registering, accessing, or using the Platform, you consent to the practices described in this Privacy Policy.

1. Scope

This policy applies to all users of the Platform including:

• B2B Travel Agents
• Corporate Travel Desks
• SME Clients
• Sub-agents and their passengers

2. Information We Collect

We collect information necessary to enable travel bookings and business operations.

a) Business & Account Information

• Agency / Company name
• GST, PAN, registration documents
• Address, phone numbers, email IDs
• Authorized contact person details
• Bank and credit-related information (for credit facility)

b) Passenger / Traveler Information

• Full name, gender, date of birth
• Mobile number, email
• Government ID / Passport details
• Travel itinerary details

c) Transaction Data

• Booking history (flight, hotel, bus)
• Payment records
• Credit usage and outstanding dues
• IP logs, login activity

d) Technical Data

• IP address
• Device type
• Browser information
• Cookies and usage logs

3. Purpose of Data Collection

We collect and use data for:

• Processing flight, hotel, and bus bookings
• Sharing booking data with Suppliers such as airlines via Amadeus and Travelport
• Credit risk assessment and recovery
• Account management and support
• Legal compliance and fraud prevention
• Platform performance and security monitoring

4. Data Sharing

We may share information with:

• Airlines, hotels, bus operators, consolidators (Suppliers) strictly for booking purposes
• GDS / NDC systems for ticket issuance
• Payment gateways and banks
• Government authorities if legally required
• Legal and recovery agencies in case of payment default
• We do not sell personal data to third parties.

5. Data Retention

We retain data:

• As long as the account is active
• As required for legal, taxation, audit, and dispute purposes
• For recovery of outstanding dues, if any

6. Cookies & Tracking

The Platform uses cookies and tracking tools to:

• Maintain sessions
• Improve performance
• Analyze usage patterns
• Users may disable cookies via browser settings, but platform functionality may be affected.

7. Data Security

We implement reasonable technical and organizational measures to protect data against:

• Unauthorized access
• Misuse
• Loss or alteration
• However, no system is 100% secure. Users share data at their own risk.

8. User Responsibility

Agents and Clients are responsible for:

Obtaining passenger consent before entering their data

Ensuring accuracy of traveler information

Protecting their login credentials

9. Credit & Financial Data Usage

In case of credit facility:

• Data may be used for credit evaluation
• Shared with legal/recovery agencies for outstanding dues
• Used to offset dues against refunds or balances

10. International Data Transfer

As bookings may involve global Suppliers, data may be transferred outside India to complete reservations.

By using the Platform, you consent to such transfers.

11. Rights of Users

Users may request:

• Access to their stored data
• Correction of incorrect data
• Account deactivation (subject to pending dues and legal retention)
• Requests can be sent to the Company’s official support email.

12. Legal Compliance

This policy is governed by applicable Indian laws. Data may be disclosed where required by law, court order, or government authority.

13. Policy Updates

The Company may update this Privacy Policy at any time. Continued use of the Platform constitutes acceptance of the updated policy.

14. Jurisdiction

All matters relating to privacy shall fall under the jurisdiction of courts at Mangaluru.

15. Consent

By using AiroBiz, you expressly consent to the collection, use, storage, and sharing of information as described in this Privacy Policy